This ‘end-of—life’ (EOL) announcement is the official written notification that AI-Media Technologies has now commenced the EOL process for the EEG Caption Legalizer and Bridge (CB515). The following EOL schedule is confirmed:
Final Date for Manufacture & Sale of new Hardware Encoder (HENC): August 1, 2025
Final Date HENC able to be returned for Repair: August 1, 2027
Final Release Date for new firmware upgrades & software releases: January 31, 2028
Final Release Date for new security patches: July 31, 2028
End-of-Life Date: August 1, 2028
Note: The above dates are all United States Eastern time zone.
Customers interested in discussing how this impacts their existing EEG Caption Legalizer and Bridge (CB515) or in discussing the replacement product, the Encoder Pro (HD492), are encouraged to contact their region-specific Customer Success team:
APAC: success.apac@ai-media.tv
EMEA: emea-customer.success@ai-media.tv
Americas: customer.success@ai-media.tv