This ‘end-of—life’ (EOL) announcement is the official written notification that AI-Media Technologies has now commenced the EOL process for the EEG openGear® Caption Legalizer and Bridge (CB1512). The following EOL schedule is confirmed:
Final Date for Manufacture & Sale of new Hardware Encoder (HENC): August 1, 2025
Final Date HENC able to be returned for Repair: August 1, 2027
Final Release Date for new firmware upgrades & software releases: January 31, 2028
Final Release Date for new security patches: July 31, 2028
End-of-Life Date: August 1, 2028
Note: The above dates are all United States Eastern time zone.
Customers interested in discussing how this impacts their existing EEG openGear® Caption Legalizer and Bridge (CB1512) or in discussing the replacement product, Encoder Pro Card openGear® (HD1492), are encouraged to contact their region-specific Customer Success team:
APAC: success.apac@ai-media.tv
EMEA: emea-customer.success@ai-media.tv
Americas: customer.success@ai-media.tv