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Alta NAP

This ‘end-of—life’ (EOL) announcement will act as the official written notification that AI-Media Technologies has now commenced the EOL process for the Alta NAP. The following EOL schedule is confirmed:

  • Final date for manufacture & sale of new Hardware Encoder (HENC): June 1, 2025
  • Final date HENC able to be returned for Repair: June 1, 2027
  • Final release date for new firmware upgrades & software releases: December 1, 2027
  • Final release date for new security patches: May 31, 2028
  • End-of-Life date: June 1, 2028

Note: The above dates are all United States Eastern time zone.

Customers interested in discussing how this impacts their existing Alta NAP or in discussing the replacement product: Alta Enterprise IT Server ProLiant GEN 11 are encouraged to contact their region-specific Customer Success team:

APAC: success.apac@ai-media.tv

EMEA: emea-customer.success@ai-media.tv

Americas: customer.success@ai-media.tv