- Can I listen to an encoder on iCap without disturbing the live captioning?
- Can I share an iCap username?
- How can I test that iCap "sees" the data from my captioning sofware package?
- How do I configure the BCS software package to work with iCap, using the software serial port?
- How do I enter second-language (CC3 / HD Service 2) captioning?
- How do I look at the iCap monitoring window while using my caption writing software at the same time?
- How do I perform a timed-switchover with another captioner?
- I recieve a message "Could not connect to server" when I try to start iCap.
- I recieve a message "Username and password rejected" when I try to start iCap.
- I'm writing captions but I don't see them in the monitor window.
- Is it important whether I start up iCap or my captioning software package first?
- The captions I am writing are not getting through to the encoder or the Test Serial Port window.
- The iCap window opens and says "cannot create serial port".
- What are my options for connecting my captioning software package to the iCap client?
- What information do I need to connect to an encoder and test iCap?
- What kind of internet connection do I need to use iCap?
- What kind of internet connection do I need to use iCap?
- When I connect to my Access Code, I don't hear any audio. The Status window says "Check encoder" and the bar labeled "Audio Signal" at the bottom is entirely gray.
- When I enter my Access Code, I can't hear any audio, even though the Audio Signal bar is blue.
- When I type in my Access Code, I see "Access Not Found" in the Status window.
Help center