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  1. Ai-Media - Customer Support
  2. iCap
  3. iCap Transcriber
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Articles in this section
  • Can I listen to an encoder on iCap without disturbing the live captioning?
  • Can I share an iCap username?
  • How can I test that iCap "sees" the data from my captioning sofware package?
  • How do I configure the BCS software package to work with iCap, using the software serial port?
  • How do I enter second-language (CC3 / HD Service 2) captioning?
  • How do I look at the iCap monitoring window while using my caption writing software at the same time?
  • How do I perform a timed-switchover with another captioner?
  • I recieve a message "Could not connect to server" when I try to start iCap.
  • I recieve a message "Username and password rejected" when I try to start iCap.
  • I'm writing captions but I don't see them in the monitor window.
  • See more

What information do I need to connect to an encoder and test iCap?

Updated August 27, 2024 01:41

You must have an iCap username and password to log into the server, and an access code that will connect you to a caption encoder. You will also need to confirm with the owner of the remote encoder you will be connecting to that the encoder is connected to iCap, and has a viable audio signal passing through it for you to hear.

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