Double-check your username and password, and please remember that all fields are case sensitive. Make sure Caps-Lock is off when you enter your password. If you still can't log in, please contact your iCap administrator to check if you have the right login data.
Articles in this section
- Can I listen to an encoder on iCap without disturbing the live captioning?
- Can I share an iCap username?
- How can I test that iCap "sees" the data from my captioning sofware package?
- How do I configure the BCS software package to work with iCap, using the software serial port?
- How do I enter second-language (CC3 / HD Service 2) captioning?
- How do I look at the iCap monitoring window while using my caption writing software at the same time?
- How do I perform a timed-switchover with another captioner?
- I recieve a message "Could not connect to server" when I try to start iCap.
- I recieve a message "Username and password rejected" when I try to start iCap.
- I'm writing captions but I don't see them in the monitor window.
- See more