AI-Media released Alta 2110 Encoder version 4.0.0 on June 5, 2026. We recommend all Alta 2110 customers upgrade to encoder version 4.0.0 at a convenient time.

Highlights

Alta 2110 version 4.0.0 brings LEXI Voice to your encoder. With this upgrade, you can now convert live speech from your broadcasts into high-quality, real-time captions and translated audio.

Enhancements

• This release adds LEXI Voice to the Alta 2110. With this upgrade, you can convert live broadcast speech into real-time captions. This builds on our industry-leading captioning products and your Alta 2110 system, allowing you to deliver the best possible broadcasts to your audiences.
• With the addition of LEXI Voice to the encoder, we added a LEXI Voice option to the Alta 2110 web interface. Please see the Web Interface Version 4.0.2 Release Notes for more information.
• This release also includes an overhaul of the encoder's logging tools.
• This release adds support for LEXI Voice SMPTE 2110-30 audio output, with a current maximum of 8 output channels and a fixed packet rate of 1 ms.
• Alta 2110 now supports configurable SCTE-104 message filtering for LEXI blocking. With Block on SCTE-104 enabled on a channel, users can select from supported SCTE-104 message types that trigger stop captions and resume captions events. Please see Web Interface Version 4.1.0 Release Notes for more information.
• This release includes overall enhancements to logging functions, which improves users' understanding of encoder activity and configuration status.

Resolved Issues

• This release resolves a channel layout error that occurred when users processed Evertz breakaway audio (4 PCM, no video).
• We corrected an issue that caused the IS-04 sources endpoint to not include the full set of audio channel properties. This resulted in incomplete audio source registration. This feature now functions correctly.
• This release resolves an issue where the NMOS IS-05 transport file endpoint was serving incorrect audio sender information, including incorrect channel count and channel ordering. The system now serves this information as intended.

Upgrade Instructions

Notes

• If you encounter any problems during the upgrade process, submit a case to AI-Media's support team.
• This upgrade is distributed as a .deb file of approximately 45 MB. Be sure your workstation has enough free space before you download the update file.
• The upgrade process takes approximately 10 minutes to complete, and stops all running Alta channels. Be sure to schedule this update for a time that is suitable for your company.
• Do not navigate away from the System Update page until the entire update is complete. If you navigate away from the update page, you will need to restart the update process.

Instructions

To upgrade your Alta 2110 to version 4.0.0:

1. Complete the AI-Media Product Update Request form (opens in a new window). Be sure to select the specific Alta package types that you need for your site. Our Sales or Support teams will contact you and provide you with the necessary update files.
2. Follow the instructions you receive from AI-Media and download the upgrade files to a workstation on your network.
3. Log into your Alta Web Portal, and then click Update in the top tool bar.
4. On the System Update page, click Browse, and then navigate to the location on your computer where you downloaded the installation file.
5. Select the update file, and then click Upload on the System Update page. 
6. Click Apply. The system processes the update. 
   Note: Once the update starts, there is no way to cancel it.
7. Click Confirm on the success message. The system returns you to your Alta Channels page.
8. On the Alta Channels page, restart any Alta Channels that did not restart automatically.

9. Navigate to System > System Info from the top tool bar and confirm the Encoder version is Alta 2110 Encoder v4.0.0.