Articles in this section

Adding a Caption Agency

iCap Admin is an essential tool for organizing and modifying your encoders, access codes, and users. It allows you to grant access to additional captioning agencies to your encoders on the fly. Follow these instructions to get started.

Note: We recommend using either Firefox or Chrome to access iCap Admin.

  1. In a web-browser, visit https://accounts.eegicap.com/, and then log in with your admin username and password.
  2. In the left toolbar, click Access Codes.
  3. In the Name column, click the access code for your encoder, and then click Edit.
    iCap Admin Access Codes with Edit Button
    Access Codes window with Edit icon highlighted (callout 1)
  4. Click Captioner Permissions, then select or enter a caption provider, and then click Next. The updating settings display on the Review tab. The name of all selected agencies display in the Shared With list.
    Note: Not all captioning agencies are in the default agency list. To add a company to the list, please contact AI-Media's support team.
  5. Click Finish.