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Viewing and Managing LEXI Live Instances

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LEXI Live is a live captioning service that you control through EEG Cloud. This document describes creating a new LEXI Live instance. LEXI Live instances apply automatic captions to iCap access codes and have settings that control the captions. These settings include the on-screen placement of captions and management of questionable language.

 

Additional Documentation

Refer to the following articles, which this document references: 

Before you Begin

You must have an EEG Cloud account to configure LEXI Live. If you do not have an account or an active LEXI Live subscription, contact the EEG sales team at sales@eegent.com or call 516-293-7472, option 2.

Be sure to configure iCap on your encoder before you use LEXI Live. See iCap™ Networking and Firewall Requirements for more information. 

Using the LEXI Instances Page

The LEXI Instances page is your place to easily view, activate and configure your instances. To access the LEXI Instances page, Sign in to EEG Cloud with your Cloud Services username and password, and then click LEXI Live. The LEXI Instances page opens, listing your current instances. 

Pay special attention to these features, which correspond to the items highlighted in the image:

LEXI Instances Page

 

  1. Click the column headings to sort your instances. The heading text changes to bold when you sort the list on that column. An upward arrow to the right of the column name indicates an ascending sort (A to Z or increasing numbers), while a downward arrow indicates a descending sort (Z to A or decreasing numbers). Click the column heading again to reverse the current sort.
  2. Click the toggle in the State column to activate and deactivate your instance. You can use only one instance on a given access code at a time. If you start an instance on an access code that is already running an active instance, the system turns off the previous instance. This column also displays an icon indicating whether the instance is receiving caption data.
  3. Click the name of an instance to open its management page, where you can view and modify each instance. See Managing Instances.
  4. Use the tools in the right column to view, edit or delete instances.
    • Use the View icon to visit the instance's Managing Instances page. This is the same page as in callout 3.
    • Use the Edit icon to edit the instance.
      Note: You cannot edit an active instance. To make changes, first click the toggle in the State column to turn off the instance.
    • Use the Delete icon to discard the instance.
      Note: Deleting instances is permanent. You cannot restore deleted instances.
  5. Use the tools above the header bar to search, filter, or refresh your instances list.
    • The Search tool opens a search field where you can enter a string to find matching instances.

    • The Filter tool opens filtering options, which help you narrow the list of displayed instances.

      Filters Window

       

    • Refresh reloads the list and display updates to your instances.

Managing Instances

Use the Managing Instances page to view, configure, and access the logs for individual instances. This page displays when you select an instance from LEXI Instances list.

Pay special attention to these features, which correspond to the items highlighted in the image:

Managing Instances Page

 

  1. Click the ON/OFF toggle to activate or deactivate your instance. You can use only one instance on a given access code at a time. If you start an instance on an access code that already a running instance, the system turns off the previous instance. This column also displays an icon indicating whether the instance is receiving caption data.
  2. Use these tools to edit your instance or refresh the page.
    • Use the Edit icon to edit the instance.
      Note: You cannot edit an active instance. To make changes, first click the toggle in the State column to turn off the instance.
    • Click Refresh to reload the page and display updates to your instances.
  3. Use the tools above the header bar to search or refresh the information displayed about your instance.
    • Click Search and then enter a string to find matching information.
    • Click Refresh to reload the list and display updates to the instance.
  4. These tools allow you to archive transcripts of your translation jobs, and download logs.
    • Use the Archive tool to download transcripts of your LEXI Live jobs. When you click this icon, additional configuration options display. You cannot download archives of current translation jobs, and the archive icon is unavailable at these times. Archives become available two minutes after the Live job ends. 
    • The Logs tool downloads essential technical troubleshooting information about your LEXI Live jobs, including start times, end times and other information. 

 

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