AI-Media Technologies is preparing to ‘end-of—life’ (EOL) the EEG Caption Legalizer and Bridge (CB515). We are in process of confirming the timeline and dates on which this product will no longer be manufactured and sold and hardware and/or software support will end. The following EOL schedule is in process of being finalized:
- Final Date for Manufacture & Sale of new Hardware Encoder (HENC): August 1, 2025
- Final Date HENC able to be returned for Repair: August 1, 2027
- Final Release Date for new firmware upgrades & software releases: January 31, 2028
- Final Release Date for new security patches: July 31, 2028
- End-of-Life Date: August 1, 2028
Note: The above dates are all United States Eastern time zone.
Customers interested in discussing how this impacts their existing EEG Caption Legalizer and Bridge (CB515) or in discussing the replacement product: Encoder Pro (HD492) are encouraged to contact their region-specific Customer Success team:
APAC: success.apac@ai-media.tv
EMEA: emea-customer.success@ai-media.tv
Americas: customer.success@ai-media.tv